Scope of Services 

Cybersecurity solutions are provided including, but not limited to, vulnerability assessments, penetration testing, system and network monitoring, and security training. The specific services to be provided will be detailed in the Service Level Agreement (SLA). 

Client Responsibilities 

The Client must provide accurate and timely information, access to necessary systems, and support as required to enable effective service delivery. 

Data Confidentiality 

Binary IT pledge utmost discretion with all client data. Any data accessed during the services will be treated as confidential and is bound to strict confidentiality agreements. 

Service Limitations 

While we, Binary IT, aim for comprehensive security, no service can guarantee complete protection against all potential threats. We commit to industry-leading practices to safeguard your assets. 

Intellectual Property Rights 

All software, processes, methodologies, and tools used during the service remain the proprietary property of Binary IT unless otherwise agreed. 

Force Majeure 

Neither party will be liable for any delay or failure to meet their obligations due to circumstances beyond their reasonable control, including natural disasters, terrorism, strikes, or power outages. 

Payment and Fees 

All service fees will be as per the signed agreement. Late payment may result in suspension of services or additional charges. 

Data Storage 

Any client data retained during or after the service provision will be stored securely, with encryption as standard, and will not be kept longer than necessary. 

Third-Party Solutions 

In some cases, Binary IT may incorporate third-party solutions. We ensure all third-party providers adhere to rigorous security standards, but any third-party involvement will be transparent to the client. 

Incident Reporting 

Should any vulnerabilities or security breaches be discovered during the service, Binary commits to immediate disclosure, along with guidance on remedial measures. 

Indemnification 

The client agrees to indemnify and hold harmless our company, its affiliates, and its personnel against any losses, liabilities, and claims arising out of the client’s failure to adhere to these terms or any provided recommendations. 

Dispute Resolution 

Any disputes arising out of these terms shall first be addressed through mediation or arbitration before seeking a resolution in court. 

Termination 

Either party may terminate the agreement with 30 days written notice. Specific termination terms and consequences will be detailed in the SLA. 

Limitation of Liability 

Binary IT’s total liability, for any damages arising from the services, shall be limited to the total fees paid by the client. We shall not be liable for any indirect or consequential losses. 

Amendments 

These terms may be amended or updated from time to time, with prior notice to the client, especially to adapt to technological advancements or changes in laws. 

Acceptance of Terms 

Engaging our services indicates acceptance of these terms and conditions. Clients are advised to read and understand all terms before engagement.